Earlier in my career, I worked in a large organization under two very different leaders. One leader knew my name. They asked how my kids were doing—and not in a generic way. They knew my children by name. They remembered details. They saw me as a person, not just aContinue Reading
In a world stuffed with emails, texts, and notifications, a handwritten note lands like a breath of fresh air. It feels personal. It feels intentional. And most importantly—it gets opened. We’re all guilty of skimming emails or ignoring yet another “quick follow-up.” But when a real envelope shows up withContinue Reading
As we roll into the holidays, most of us brace ourselves for that one person—the human landmine who simply cannot read the room. You know the type:The cousin who brings up the ex-wife… while standing next to the new wife… holding the kids.Or the relative who wants everyone to re-litigateContinue Reading
Note: This post is not suggesting that a written signed contract is not a good idea. A lot of people think a contract only counts when both sides sign a big, fancy document. But honestly, most of the contracts I’ve ever had in business didn’t start that way. They startedContinue Reading
As small business owners, we’ve all been there. A customer comes along with a request that’s close to what we do—but not quite. It sounds tempting: a chance to make a little extra money, show off your flexibility, or maybe even test out a new skill. But sometimes, saying “yes”Continue Reading
Let’s talk about those three little words that strike fear (and sometimes irritation) into every small business owner’s heart: “You need to…” If you’re an entrepreneur, you’ve heard it more times than you can count. Suddenly, your to-do list looks less like a strategy and more like a group projectContinue Reading