Recently, I watched a painfully awkward exchange unfold—a big city lawyer met with a group of small-town entrepreneurs. The topic turned to business structure, and someone asked the lawyer, “What do you recommend for a small business owner?” Without missing a beat, he responded with full confidence and a corporateContinue Reading
Today, I found myself looking around at some of my competition. From the outside, they seem to be doing pretty well. And I’ll admit—it got in my head for a minute. It’s so easy to fall into that comparison trap—to look at someone else’s success and immediately feel like you’reContinue Reading
Let me start by confessing something that shocks absolutely no one: I do not own a Jaguar. Now, I’d like to make it abundantly clear that the reason I don’t own a Jaguar has nothing to do with me not being a good person. In fact, I’m incredibly nice. PoliteContinue Reading
Creating Moments That Leave a Legacy In business, we talk a lot about marketing strategies, pricing models, and customer retention. But what if I told you one of the most powerful ways to build customer loyalty isn’t about what you do when a customer buys something—it’s about how you showContinue Reading
We’ve all been there. You open your inbox and—bam!—there it is. That email. The one that manages to be both wildly inaccurate and aggressively rude. Or maybe it’s a one-star review on Google from someone you’ve never even met, claiming your business ruined their life. Somehow. And before you evenContinue Reading
A friend recently told me about something that sounded genuinely amazing—an organization that does farmer rescues. When a farmer becomes ill, injured, or passes away, volunteers step in with tractors, combines, and fertilizer to help get the crops in or out of the field. No charge. Just people showing upContinue Reading